You've been burned by a marketer before. Rick knows.
Every owner he talks to has a story. The agency that locked them into a contract. The "guru" with screenshots that couldn't be checked. The freelancer who built everything in his own accounts and held it hostage when they tried to leave. So let's skip the pitch and just tell you what actually happened.
Rick Brooks didn't start with an agency. He started inside real beauty businesses — a microblading studio and a custom wig salon — building their revenue systems from the inside, one piece at a time, over years. Not consulting from a distance. Doing the actual work and living with the results.
The review pages that were sitting at zero? He built the automated system that took one to 145 Google reviews and the other to 40-plus five-stars. Both pages are public. You can go count them right now, which is exactly why they're the numbers on this website.
The phones that rang out? He built conversational AI that answers, holds a real conversation, and books hundreds of appointments straight into the calendar — plus missed-call texts so no caller ever just disappears. Call (786) 563-4826 and his receptionist Riley will pick up right now.
The customers who came once and vanished? He built the email and SMS follow-up: rebooking reminders, second-session reminders, win-back campaigns. The kind of system where clients write back to the business unprompted to say thank you.
Then he noticed something. Every beauty business he looked at had the same three leaks — missed calls, a silent customer list, reviews nobody asked for — and almost none of them had the systems. So he packaged what he'd already built and proven, and started Follow Up Solutions to install it for other owners.
That's the whole story. No exits, no yacht, no "I scaled 400 businesses." Two real businesses, deep, with results a stranger can verify. That's the resume.